Event Management

With over 400 staff and servicing 24 institutions nationally, GFP Studios is juggling numerous graduation events all year long, the success of each one of these events require an intensive planning involving departments from all over the state.

Challenge.
How to effectively enable interstate project managers to effectively schedule, monitor, communicate and allocate resources for each of the events.
Solutions.
A centralised solution that aggregates accounting, time and attendance records. Managed with multi-tiers authorisation, project managers have the ability to oversee the status of each event they manage. The system also includes synchronisation with Google Calendar to deliver up to date event schedule direct to each manager's mobile device.
Result.
Streamlined event management and payroll process with reduced redundancies and overhead. The system also produces analytic to assist executives and data output for accounts purpose.

Cloud PBX and IVR

Through our SME business networks, we have discovered a significant amount of businesses that lack the confidence to engage leads through phone communication due to their sub-par phone system, typically, calls are going through personal mobile or landline.

Challenge.
Giving small business competitive advantage through affordable PBX and IVR phone system.
Solutions.
A scalable cloud-based phone system that fuses traditional phone system and server technology by routing calls through a physical server which acts as a message broker.
Result.
Bringing the 'fake it until you make it' mantra, small businesses are now given a competitive advantage against a bigger competitor with physical PBX. An incoming call will be presented with a welcoming message, line holding, line transfer and interactive phone options ability; all virtually done on the cloud.

Graduation Services Australia

With over 10 universities under their management, Graduation Service Australia focused on providing a managed solution for graduation events. Starting from registration, regalia provision all the way up to post-graduations analytics. Disrupting the traditional paper-based management through an alternative that is highly efficient with less carbon footprint.

Challenge.
Developing a backbone system that streamlines graduation ceremony processes and provides insight and data analytics in real time.
Solutions.
An online platform where students are able to register and pre-purchase services prior to the graduation day. System aggregates and processes data for the event manager to give them an insight on event progress and track student movement in real time.
Result.
One ecosystem that streamlines, simplify and coordinate all of aspects of graduation event including management of hundreds of students on the day. The system has proved to reduce the needs for human resources as well as speeding up the registration process by 300%.

Booking Management

Trade businesses rely heavily on manual management that involves a high number of human resources, paper trails and, to that, human errors.

Challenge.
Digital transformation aimed at reducing carbon footprint and higher efficiency, being mindful of users' lack of technical proficiency and focus heavily on usability to compensate.
Solutions.
A responsive web application that mimics traditional paper-based interface. Paperworks are generated and stored on a secured cloud server and reports are generated live through the data feed. The system is modular, scalable and extendable through SMS gateway and Microsoft OneDrive integration.
Result.
Faster booking turnaround, reduced human error, human resources and staff pain points. SMS integration received favourable feedback and proven to reduce management time wastage up to 500%. Digital storage has proven to reduce paper trail significantly resulting in greener business practice.

Point of Sales

Through our SME business networks, we have discovered a pain point that start-up retails and hospitality businesses are experiencing with getting point of sales set up. The current market options require ongoing commitment and expensive to scale or customise.

Challenge.
A point of sales system that is affordable, scalable and does not require ongoing commitment.
Solutions.
A self-hosted package that can be deployed to Linux, Android or Windows-based operating system. The system can be extendable on both software level (CRM, SMS gateway, online payment solution) and hardware level (Tablet as an overhead display, barcode reader).
Result.
Startup businesses can now afford to own scalable point of sales without the ongoing commitment with flexibility in the hardware choices.

Cashless Payment

With digital transformation sweeping through all level of industries, cashless age is starting to transform the way organisers run festivals; higher efficiencies, fewer queues and year-to-year performance analytics are some of the key points that appeal to festival organisers. Unfortunately, the current RFID solutions that dominates the market are both expensives and high in plastic wastage.

Challenge.
Disrupting the industry by providing an affordable cashless solution with less carbon footprint.
Solutions.
QR code solution that allows data to be exchanged real-time over local network infrastructure and mobile internet. Users can manage their data through a mobile app, web browser and on-site kiosk. Data are mined real-time and aggregated securely on the cloud.
Result.
A disrupting solution in the cashless industry that has significantly reduced carbon footprint with no plastic wastage, limited paper wastage and lower overhead cost, resulting in a greener and more affordable solution for festivals.
The possibilities are endless.

Pushing the boundaries since circa 2015.

Started as a boutique creative agency, providing graphic design service and website development, we have evolved into human centric system developer. Constantly pushing the boundaries of human experience and continually refining our work methodology.

We translate problems and ideas into opportunities through critical thinking, strategies, technology adoption and digital transformation.

Firm believer in supporting our micro businesses.

Giving our SME a fair go.

Point of Sales Initiative

Providing an affordable scalable POS system that grows with the business?

read more

Cloud PBX and IVR

How to make SMEs sounds bigger than what they are over the phone?

read more

Curiosity is naturally in our DNA.

Our core service extends to helping small medium enterprises in gaining market competitive advantage through leveraging digital platforms. Hyphen IO challenge the status quo and asks brave questions. The answer may not be there, but in seeking them we will solve tomorrow’s problem.

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Driving business in reaching a new height.

We assist enterprises with their creative and development requirements. More than just a consultant, we produce, deploy and manage the solutions.

Has, is and will always be.

Think big.

Hyphen IO pride itself in being hands-on with our core services. We put emphasise on the return of client's investment and consistently questioning of what is possible, to this, we have been trusted by all level of companies that are ready to create an impact and disruption in their industry.

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Call us on 07 3193 7607, or email us at hello@hyphenio.com.au